AI Email Management for Law Firms: A Practical Guide
How AI email management works in UK law firms, the productivity gains on offer, and what solicitors need to consider before deploying inbox automation.
Obiter reads your inbox, drafts replies, records every billable minute, runs AML checks, and submits LAA claims — automatically. Your fee earners just approve.
Inbox
read, classified, drafted
Time
recorded as you work
AML
due diligence, built in
New email from James Hartley
Re: Exchange completion — Thursday confirmed...
AI Draft Reply
Dear Mr Hartley, Thank you for confirming Thursday for exchange. I have updated the matter file and notified the other side...
Time recorded automatically
£187.50Client call · Johnson v Miller · 45 min · £250/hr
AML check required
New client: Sarah Thompson — CDD documents pending
Built for SRA-regulated practice in England & Wales
Obiter works silently in the background — processing, drafting, and preparing — so every morning you arrive at a to-do list, not an inbox crisis.
Every incoming email, call record, and document is automatically matched to the right matter, client, and fee earner. Nothing slips through.
Contextually accurate reply drafts, time entries, AML flags, and billing entries are generated using your firm's precedents and tone of voice.
Fee earners see a simple Approve / Edit / Reject queue. Most approvals take under 30 seconds. Your name goes on the work. AI did the legwork.
Obiter replaces the patchwork of spreadsheets, reminder emails, and manual data entry that most law firms still rely on — with AI that never misses a beat.
Obiter reads every incoming email, classifies it by matter and urgency, then drafts a contextually accurate reply ready for your approval. Fee earner reviews take under 30 seconds.
Every call, email, and file action is automatically captured as a chargeable time entry. No more reconstructing time sheets at 5 pm — and no more billable minutes quietly written off because nobody logged them.
Automated client due diligence checks run the moment a new client is added. PEP screening, source of funds prompts, enhanced due diligence triggers, and audit-ready records — all handled without a compliance officer chasing forms.
Obiter builds your legal aid claims automatically from filed AI actions, applies the correct CCMS billing codes, and submits drafts for one-click approval. Stop losing money to claim errors and late submissions.
Full matter lifecycle from initial instruction to closure. Conflict checking, milestone tracking, file notes, and integrated billing — everything in one place, searchable by client, matter, or date.
One-click lookups via Companies House, SRA register, HMLR, HMRC, and court fee calculators. Results are attached to the matter file automatically — no copy-pasting, no tab-switching.
Send, track, and archive client-signed documents via DocuSign. Automatic S3 storage per matter, version control, and instant retrieval. Stop chasing wet signatures.
Real-time dashboards across revenue, WIP, fee earner utilisation, and practice area profitability. Know at a glance whether you are on track to hit targets — before month-end.
Every email
read, classified, and matched to the right matter
Every action
captured as a draft time entry for your review
Every draft
approved by a qualified fee earner before it goes
Every firm
in its own isolated database, hosted in the UK
Connects with the tools you already use
All plans include a 14-day free trial, no credit card required. Billed annually (save 20%) or monthly.
Perfect for sole practitioners and small boutique firms.
Start free trialThe complete platform for growing firms up to 50 fee earners.
Start free trialWhite-label, dedicated infrastructure, and bespoke integrations.
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No credit card required. Designed to support your UK GDPR obligations. UK-hosted.